Most cases are approved for either 6 or 12 months. We will send you a letter telling you what to do when it is time for us to review your case.
If you are applying for cash or food assistance the first time, you will receive your EBT card in the mail with instructions on how to use it once your case is approved.
- If you have received benefits in the past and still have your EBT card, you can still use that card as long as your case number stays the same.
- If you are reapplying for benefits and no longer have your EBT card, please call EBT Customer Service anytime at 1-888-356-3281 to get a replacement card. Another EBT card will not automatically be mailed to you once your case is approved.
It takes approximately 2-3 weeks to get a Medicaid card after your case is approved. If you need proof of your Medicaid eligibility right away, you can print a temporary card by logging into your MyACCESS Account and viewing your case and program details.
Your gold plastic card is your permanent Medicaid ID. If your Medicaid eligibility stops, keep the card. If you become eligible again, then you will be able to use the same ID card.