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Department of Children and Families Announces Modernized MyACCESS Portal: Same Name, New Portal

November 13, 2023

TALLAHASSEE, Fla – Today, the Florida Department of Children and Families (Department) Secretary Shevaun Harris announced that the new MyACCESS government assistance portal will launch on Tuesday, December 5, 2023. This transformative upgrade will enhance the user experience when applying for or renewing government programs like food assistance, temporary cash assistance, and Medicaid.
The new MyACCESS portal will be available in English, Spanish, Creole and introduces several key new features to support users applying for or renewing their benefits, including:

  • an enhanced user-friendly interface,
  • mobile friendly access,
  • document upload capability, and
  • state-of-the-art security measures to protect users' sensitive information.

For individuals with an account in the current MyACCESS system:
All applications or renewals that are in progress will need to be submitted before December 4, 2023.
Once the new MyACCESS portal is live, current government assistance recipients will need to create a new account in the new MyACCESS portal to manage or renew assistance. A valid email address is required to create a new account.
Please note: only individuals who need to submit an application or renewal, or update their case, will need to log into the system right away. Others can wait until they receive a renewal notice.
For more information about MyACCESS including “How To” and Frequently Asked Questions, please visit