DCF Training

Security Awareness Training

  • This course is intended for all non-Department staff who access Department of Children and Families (DCF) computer systems. This may include APD employees and contracted providers, as well as users of any DCF confidential computer generated media. All DCF employees and contractors working directly with the Department are required to complete the "Intranet" version to ensure the tracking of course completion. This course provides a brief overview of the Department's rules and guidelines concerning computer security.
  • Approximate time to complete the course: 23 minutes
  • NOTE: DCF and APD employees should not use this link as it is not tracked. Instead, use the DCF Web Portal to receive proper credit.
  • If you have any questions or need special accommodations to complete the training, please contact your Contract Manager.

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HIPAA Information and Action

  • This course has been developed to inform employees and contractors of their responsibilities under the Health Insurance Portability and Accountability Act (HIPAA). This training is required yearly.
  • Approximate time to complete the course: 12 minutes.
  • NOTE: DCF and APD employees should not use this link as it is not tracked. Instead, use the DCF Web Portal to receive proper credit.
  • If you have any questions or need special accommodations to complete the training, please contact your Contract Manager.

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Limited English Proficiency Update

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Service Delivery for the Deaf or Hard-of-Hearing

  • The Department has entered into a Settlement Agreement with the U.S. Department of Health and Human Services to ensure that auxiliary aids and services are provided for those customers and companions who are deaf and hard-of-hearing.

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Child Care Training

  • Learn about child care training, personnel requirements, director credentials and how to register for training classes in your area.

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Domestic Violence

  • An online tutorial for Domestic Violence Advocates and their communities.

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Other Domestic Violence Training Opportunities

  • This calendar shows events that are of interest to Domestic Violence Programs and Centers.

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ACCESS Program Overview

  • This presentation provides an overview of the public assistance programs that the Department administers.

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ACCESS Self Service Portal Training (My Account)

This course has been developed to help Customers and Staff in using the new Self Service Portal System.

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Community Partner View Guide

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Provider View Guide

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      ACCESS Civil Rights Training

  • This course has been developed to inform ACCESS Community Partners of their rights and responsibilities related to Civil Rights. This course is mandatory for all ACCESS Community Partners who receive funding from the Department. At the end of the course, partners may print and sign their certificate of completion.
  • Approximate time to complete the course: 37 minutes.

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Online Email Notification Customer Training

  • This course is designed to introduce you to the new paperless process.
  • Approximate time to complete the course: 8 minutes.

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Community Partner Resource Guide

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Southern Region "Criminal History Background Screening Training"

  • This course introduces you to the minimum background screening requirements imposed by Florida Law. The training is designed for providers of services for Child Care, Substance Abuse, Mental Health, and Providers for the Agency for Persons with Disabilities.

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