Planning & Performance Measures

The Department of Children and Families introduced new scorecards in the past two years to better track and evaluate how our programs and regions are performing in a variety of measures, including child welfare, child care, business organizations and more. These scorecards are updated monthly with the latest available information.

Long Range Program Plans and Legislative Budget Requests

View all the departments LRPPs and LBRs

Performance Measures

  • CBC Scorecard
    The CBC Scorecard was developed in conjunction with the 18 community-based care lead agencies across the state. These nonprofit organizations contract with the state to handle all prevention, foster care, adoption and Independent Living services to children and families in the child welfare system. The scorecard evaluates the lead agencies on 12 key measures to determine how well they are meeting the most critical needs of these at-risk children and families.
  • CPI Scorecard
    The CPI scorecard is used to measure the standards of our child protective investigations across our regions. Child protective investigators investigate allegations of abuse, neglect and abandonment of children across the state. This scorecard looks at nine important measures to ensure a quick response time, appropriate case reviews and successful outcomes for children and families.
  • Child Care Scorecard
    The Child Care Scorecard was developed to indicate the performance of the Child Care Regulatory staff.  The Scorecard is a cumulative year-to-date picture of the present fiscal year.  The Scorecard will be updated monthly with the most current data available for each measure.
  • Adult Protective Services Scorecard
    The Adult Protective Services Scorecard was developed to indicate the performance of the APS Program. The Scorecard will be updated monthly with the most current data available for each measure.
  • Regional Managing Directors Scorecard
    The Region Balanced Scorecard was developed to assess and improve the functioning of the department's six regions. The scorecard is built around four domains commonly used to assess organizations:
    • Customer Focus
    • Operational Effectiveness
    • Learning / Growth
    • Financial Efficiency
  • Mental Health Treatment Facilities Scorecard
    The Mental Health Treatment Facilities Scorecard was developed in conjunction with the seven facilities throughout the State that serve adults with mental illnesses who have been admitted for intensive inpatient treatment. Measures were selected that promote competency restoration, personal recovery and the safety of the individuals served in civil and forensic settings.
  • Program Performance
    The Performance Dashboard shows data on state and federal measures for all of the department's program areas.