Question 1
What is the
Ombudsman?
Question 2
What does the Ombudsman do?
Question 3
What are
my rights?
Question 4
How do I reach
the ombudsman?
Get the Facts
Email Information


Accessibility
Florida Department of Children and Families logo

Privacy

 

If you’re a youth or young adult in Florida’s child welfare system, we know that you’ve likely been through a lot. The Ombudsman wants to make sure that you are safe – physically, emotionally, and spiritually – and aid to help you recover, grow, and feel the love that you deserve.

If for any reason you aren’t in that place, The Ombudsman can help!

 

 

The Ombudsman has several tools to help you on your personal journey. The Ombudsman can:

  • Listen and be a voice for children and youth.

  • Take complaints about placement, care, or services from youth without fear of retribution.

  • Serve as a resource to identify and explain relevant policies or procedures and solve any problems or concerns that you may have.

Your rights come from the U.S. Constitution, the Florida Constitution, and Florida Statues. Florida and federal laws outline and direct your rights and the services that should be provided to you.

Everyone, including you, share the same rights, including rights to education, healthcare, visitation, court participation, and the right to not be discriminated against, or denied placement or services, based on your race, national origin, religion, gender, sexual orientation, disability, or any other characteristic.

Your Ombudsman wants to hear from you!

The Ombudsman
(850) 717-4199 Option 4
dcf.ombudsman@myflfamilies.com

Privacy Statement

Thank you for visiting the My Florida Youth Voice Web site. Your privacy is very important to us. Simply stated, our policy is to collect no personal information about you when you visit the My Florida Youth Voice Web site, unless you affirmatively choose to make such information available to us.

When you visit the My Florida Youth Voice Web site, the Web server automatically recognizes only the Internet domain and IP address from which you accessed the site. This information does not result in the identification of your personal e-mail address or other personal information.

In addition, information is only gathered regarding the volume and timing of access to the site by collecting information on the date, time and pages you visited while at the site. This is done so that the content of the site can be improved, and your personal information is not identified.

If you choose to share personal information, such as by subscribing to an e-newsletter, sending a message, or filling out an electronic form with personal information, the information will be saved for a designated period of time in order to comply with the state of Florida's archiving policies. However, information will not be disclosed to third parties or other government agencies, unless required by state or federal law. Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.

If you have other questions about this privacy policy, or have suggestions on how it may be improved, please feel free to e-mail us at webmaster@myflfamilies.com.

Accessibility

The Rehabilitation Act of 1973 prohibits discrimination on the basis of disability in programs conducted by Federal agencies, in programs receiving Federal financial assistance, in Federal employment, and in the employment practices of Federal contractors.

Section 504 states that "no qualified individual with a disability in the United States shall be excluded from, denied the benefits of, or be subjected to discrimination under" any program or activity that either receives Federal financial assistance or is conducted by any Executive agency. To read more about website accessibility read below.

Section 508 now establishes requirements for electronic and information technology developed, maintained, procured, or used by the Federal government. Section 508 requires Federal electronic and information technology to be accessible to people with disabilities, including employees and members of the public.

In December 2000 the Federal Access Board issued final standards for electronic and information technology under Section 508 of the Rehabilitation Act. These were adopted and published in the Federal Registrar in April 2001 with enforcement to begin June 21, 2001.

While these standards currently apply to federal government, it is the direct responsibility of Florida state government agencies and their web designers and developers to become familiar with these accessibility guidelines and to apply these principles in designing and creating any official State of Florida web site.

This website welcomes your comments and suggestions for improving the accessibility of information on our website. If you use assistive technology and the format of any material on our website interferes with your ability to access the information, we encourage you to notify us at webmaster@myflfamilies.com.