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State Mental Health Treatment Facilities

North Florida Evaluation and Treatment Center (NFETC)

Visiting A Patient

We encourage visits by relatives or friends at NFETC because we believe a support system is important to the morale and recovery of our Patients. There are rules we ask be followed in order to have a safe, secure and rewarding visit. If there is something you do not understand please ask staff for help or clarification. Our lobby has a suggestion box if you want to give us ideas for improvements.

Times To Visit

Our visits take place in our visitor's lounge. We are available for visits any day of the week. On weekends and holidays no appointment is necessary. Because of meal times for the Patients we have set visiting hours from 9:00 AM to 11:30 AM and from 1:00 PM to 4:45 PM. On weekdays, please make an appointment with the Patient's counselor at least 48 hours in advance. Visits are normally limited to two hours.

Things To Remember

  1. Tobacco products and smoking are NOT permitted in any of NFETC's buildings.
  2. When arriving, visitors may be asked to take a number in the lobby; this will determine their turn to visit.
  3. Visitors may wait in our lobby. Processing visitors often takes time, but we work hard to prevent unnecessary delays.
  4. Please bring picture identification with you such as a driver's license or passport and plan to leave it with the security officer while you visit.
  5. To ensure everyone's safety, please be prepared to be searched and to have any parcels searched before the visit.
  6. We may impose a limit of 4 people for each Patient.
  7. Please ensure the responsible behavior of children brought to NFETC.
  8. The security officer supervising visitation can provide helpful hints to ensure a successful visit.
  9. Please do not come to visit while under the influence of illegal drugs or alcohol.
  10. Visitors are not allowed to bring food or drink into the visitation area.
  11. If visitors leave money for a Patient please give it to security, not the Patient.
  12. Please do not offer gifts to Patients or staff.
  13. Each Patient has the right to refuse a visit.
  14. Give us suggestions on how we can improve.

What To Wear For Visiting

Certain standards of dress are necessary. Shirts with obscene or suggestive slogans or illustrations will be banned from visitation.

We ask that men and that women wear suitable garments. If it is more comfortable traveling in clothing that might be problematic during a visit, please bring a change of clothes for the visit. Visitors may use the restroom in the lobby to change.