Deaf and Hard-of-Hearing
Information for DCF Service Providers
Required HHS Online Training and Attestation
*UPDATED* Serving Our Customers who are Deaf and Hard-of-Hearing Training Modules released March 20, 2019.
This course is a four-module online training. The first three modules must be completed by all Direct Service Employees (DSEs) and Single Points of Contact (SPOCs). The fourth module is to be completed by SPOCs only.
Be sure to print your certificate of completion for each module and place it in your personnel file. Also, be sure you have the Attestation of Understanding completed and filed as well.