ACCESS Florida

Electronic Benefits Transfer (EBT)

1-888-356-3281

Call:

To report your card lost, stolen, damaged, or not received in the mail.
To know the date your benefits will be available in your account each month.
To know if your benefits have been deposited into your account and get your account balance.
To hear your last 10 transactions.
To file a claim if you question a transaction in your account.
If you want to select or change your PIN.
If your card does not work.
To find the nearest location where you can use your card.
If you have other questions about or problems with your card.