Apply for Assistance
Check Status
Report a Change
Find Local Offices and FAX
Customer Call Center
Agents available
7am to 6pm Mon-Fri
850-300-4323
Florida Relay 711 or
TTY 1-800-955-8771
FAX: 1-866-886-4342
Mailing Address
ACCESS Central Mail Center
P.O. Box 1770
Ocala, FL 34478-1770
- USDA HHS Nondiscrimination Statement
- ADA, Section 504, and LEP Coordinators
- Program Overview
- General Program Information
- Food Assistance
- Temporary Cash Assistance
- Medicaid
- Medicaid for Pregnant Women
- Electronic Benefits Transfer (EBT)
- Benefit Repayment
- Disaster SNAP
- Out of State Inquiries
- Community Partner Network
- Community Partner Search
- Additional Information
- And Justice For All
Electronic Benefits Transfer (EBT)
EBT Customer Service
Call:
-
To report your card lost, stolen, damaged, or not received in the mail.
-
To know the date your benefits will be available in your account each month.
-
To know if your benefits have been deposited into your account and get your account balance.
-
To hear your last 10 transactions.
-
To file a claim if you question a transaction in your account.
-
If you want to select or change your PIN.
-
If your card does not work.
-
To find the nearest location where you can use your card.
-
If you have other questions about or problems with your card.