Skip to main content

The Electronic Benefits Transfer Card

Checking Your Balance

The best way to know your balance(s) is to refer to your last receipt. You may also obtain your balance by logging on to the EBT Cardholder Portal.

Or by calling the EBT Customer Service number (1-888-356-3281) on the back of your card. After you enter you sixteen (16) digit EBT card number you will hear your current food assistance or cash account balance(s).

You can also check at an ATM or POS machine.

Helpful hints:

  • If your benefits have not been deposited into your account please go to www.myflorida.com/accessflorida.
  • Benefits are only deposited once a day, by 6 am
  • Unused benefits will rollover each month.
  • Accounts without purchases or returns will expire after 365 days.