ACCESS Florida

Electronic Benefits Transfer (EBT)

Know Your Balance Before You Shop

The best way to know your balance(s) is to keep your last receipt. You may also obtain your balance by:

  • Logging on to the EBT Cardholder Portal.
  • Calling the EBT Customer Service number (1-888-356-3281) on the back of your card.  After you enter you sixteen (16) digit EBT card number you will hear your current food assistance or cash account balance(s) .
  • Checking your food assistance or cash account balances at an ATM or POS machine.

    Note: Benefits are only deposited once a day, by 6 am.