The Florida Abuse Hotline accepts reports 24 hours a day and 7 days a week of known or
suspected child abuse, neglect, or abandonment and reports of
known or suspected abuse, neglect, or exploitation of a vulnerable adult.
If you suspect or know of a child in or a vulnerable adult immediate danger, call 911.
If you are looking for information on your MyACCESS Benefits or Medicaid Eligibility please contact the ESS Call Center at (850) 800-4323.
For any other inquiries, please go to the DCF Contact Us page.
Phone: (850) 487-9978
Available 7:00 a.m. - 6:00 p.m., Monday-Friday
This support team is only available to provide Technical Support for the Mandated Reporter Portal