DCF Program Updates
Current and potential customers should visit https://www.myflorida.com/accessflorida/:
- To apply for the Supplemental Nutrition Program (SNAP), Temporary Assistance for Needy Families (TANF), or Medicaid;
- Make changes or check the status of your benefits through the self-service portal;
- Receive case information and answers to benefit questions by talking to DCF’s virtual assistant; and
- Order an Electronic Benefit Transfer (EBT) card, get information about EBT transactions, or report an EBT card as lost or stolen.
DCF’s Statewide Customer Call Center is also available for customer questions, benefit interviews, and application assistance at 850-300-4323 (TTY 1-800-955-8771), Monday through Friday, 7 a.m. to 6 p.m.
If you are an individual with a disability and need help with the application process or other ESS services, please find your regional point of contact listed on the following website: https://www.myflfamilies.com/service-programs/individual-with-disability/auxiliary-aids-plan.shtml
Changes to SNAP Household Monthly Benefit Allotments
From March 2020 through July 2021, the Department coordinated with federal partners to provide Supplement Nutrition Assistance Program (SNAP) benefits to all eligible households at the maximum monthly allotment based on household size as the state rebounded from the 2020 public health emergency.
Maximum benefits will be distributed to all SNAP recipients for the month of July 2021.
Florida is no longer in a State of Emergency, and per federal guidelines, as of August 1, 2021, Florida is no longer eligible to offer the maximum monthly allotments. As a result, beginning August 1, 2021, the calculation of SNAP eligibility and benefit amounts will be based on the household size, household gross income, and expenses paid.
To view your monthly benefit amount or information regarding your benefits, visit https://www.myflorida.com/accessflorida/ or talk with DCF’s Virtual Assistant.
For a complete list of eligibility requirements for SNAP, visit https://www.myflfamilies.com/service-programs/access/food-assistance-and-suncap.shtml
The minimum monthly benefit amount a household of 1 or 2 can receive is $19, and the maximum monthly benefit amount a household can receive based on household size is below. A household’s monthly benefit amount is based on the household size, household gross income, and expenses paid.
DCF stands ready to assist Florida’s benefit clients if needed through the recertification process, which can be done virtually and through the self-service portal.
Medicaid recipients will remain eligible for the duration of the public health emergency as declared by the U.S. Department of Health and Human Services.
Reinstatement Of Work Requirements
Since March 2020, Governor DeSantis has exercised a state option to apply good cause statewide effectively waiving work requirements to assist Florida families as they recover from the public health emergency.
Florida has taken a smart, safe, step-by-step approach to re-opening our businesses and opportunities to generate economic activity. Florida’s industries are open and seeking a workforce to ensure our state leads the country in economic recovery.
The Department of Children and Families (DCF) and the Department of Economic Opportunity (DEO) will begin the process of reengaging benefit recipients who are required to complete work requirements in order to receive their food and/or cash benefits.
As of June 1, 2021, work requirements will be reinstated for newly qualified or recertified Able-Bodied Adults without Dependents (ABAWDs) and recipients of Temporary Cash Assistance (TCA). This will require all individuals who must meet work requirements to participate in work activities to receive Supplemental Nutrition Assistance Program (SNAP) and TCA benefits.
DCF and DEO have been working collaboratively to develop a re-engagement plan that will support the state’s workforce development system to effectively engage and provide services to newly qualified or recertified SNAP and TCA recipients that are required to comply with work requirements.
New recipients as of June 1, must comply with the same process as existed prior to the public health emergency, including completing an on-line orientation and assessment, meeting with a case worker and engaging in work activities, including job search, training, and community work experience.
DEO and the CareerSource Florida network stand ready to assist Florida’s benefit clients in preparing for, securing and sustaining employment opportunities.
Its critical as our state rebounds after the public health emergency that Florida’s workforce is ready to support private sector businesses in need of talent. The reinstatement of work requirements will ensure Florida’s talent pipeline begins to flow, as benefit recipients receive support and assistance to obtain meaningful employment.
As of June 1, 2021, all SNAP ABAWDs and TCA applicants who apply for benefits and are determined eligible or who complete the recertification process beginning in the month of June, will receive notification of the mandatory work requirements. This notification will include the appropriate steps required for benefit recipients to take in order to meet work requirements and sustain benefit assistance.
New recipients as of June 1 must comply with the same process that existed prior to the public health emergency, including completing an on-line orientation and assessment, meeting with a case worker and engaging in work activities, including job search, training, and community work experience.
For more information on the Reinstatement of Work Requirements, please refer to the Work Requirements FAQ’s
Medicaid Eligibility and Applications
Since March 2020, Medicaid applicants have had 120 days from their date of application to provide all required documentation needed to determine Medicaid eligibility.
For new applications received on or after July 1, 2021, the pending time to provide required documentation will return to 30 days.
If the documentation is returned timely and the Medicaid application is approved, the individual’s Medicaid eligibility effective date will still be the first day of the month the application was received.
SNAP Online Purchasing
In coordination with federal, state, and local partners, the online purchasing pilot ensures Floridians can access nutritious food while also practicing social distancing and self-quarantining practices to reduce the spread of COVID-19.
SNAP recipients may purchase groceries online with the use of an EBT card. They are automatically eligible to participate in this program and do not need to apply. As of March 2021, participating retailers include Walmart, Amazon, ALDI, BJ’s Wholesale Club and Publix.
For more information on the online purchasing pilot, please refer to the Online Purchasing Pilot FAQs.
DCF is automatically issuing families Pandemic EBT benefits for the 2020-2021 school year. This benefit is for families with students who are participating in the National School Lunch Program and who are distance learning. Please visit our P-EBT website for more information here: myflfamilies.com/pebt