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Other Questions or Concerns

Please Note: This email form is not monitored 24 hours a day. Please do not use this form for issues requiring immediate attention.

DO NOT USE THIS FORM TO REPORT ANY ABUSE, NEGLECT OR EXPLOITATION OF ANY CHILD OR VULNERABLE ADULT. Florida law requires anyone with information to report abuse directly to the Florida Abuse Hotline at 1-800-962-2873 or by using our online reporting tool.

If you are experiencing suicidal thoughts, substance use disorder, mental health crises, or any other kind of emotional distress, call 9-8-8. In the event of an immediate medical emergency, call 9-1-1.

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ACCESS Florida

 

Customer Call Center

Agents are available
8:00 a.m. to 5:00 p.m. (EST)
Monday-Friday

  • (850) 300-4323
  • Florida Relay 711 or TTY 1-800-955-8771
  • FAX: 1-866-886-4342
  • Mailing Address 
    ACCESS Central Mail Center
    P.O. Box 1770
    Ocala, FL 34478-1770

The Florida Abuse Hotline:

DCF Headquarters

2415 North Monroe Street
Suite 400
Tallahassee, Florida
32303-4190
Phone: (850) 487-1111
Fax: (850) 922-2993

 

DCF Public Records Request

 

Suicide Prevention

  • If you are thinking about suicide, please call: 9-8-8