Performance Management & Planning
The performance management and planning unit supports the development of a comprehensive substance abuse service delivery system that is based on the principles of continuous quality improvement. This team works collaboratively to improve statewide capacity for performance improvement. Areas of focus include program performance, outcome evaluation, regulatory practices, special projects, and support for the Florida Learning System.
Planning activities enable the program to gather important information, identify key trends and conditions, and develop strategies that maximize the delivery of substance abuse services.
Outcomes and Measures
Data is collected, compiled and maintained for a number of key indicators. This information is used for planning, resource allocations, statewide performance, and to evaluate the effectiveness of services.
Florida Learning System (FLS)
The FLS is a proactive, statewide management structure that enables the substance abuse service delivery system to operate efficiently and effectively. The system supports the continuous improvement of services, outcomes, trends, and the efficient use of resources to disrupt cycles of abuse and reduce reliance on restrictive and expensive levels of care.
Evidence-Based Practices (EBP)
Community capacity to select and implement EBPs is crucial to the service delivery system. The program office promotes the adoption of evidence-based practices such as uniform screening and assessment tools, medication-assisted treatment, and long-term recovery support.
Licensure services are administered and maintained to provide a comprehensive regulatory process to license service providers and professionals. This licensure process is regulated by Chapter 397, Florida Statutes and Chapter 65-D-30, Florida Administrative Code.