Clearing Cache and Cookies

Sometimes your internet browser may be the cause of the problems you experience in the Child Care Training website. To fix this issue, you may need to clear your browser's cache cookies. Please follow the instructions below:

Internet Explorer 6

  1. Click Tools then Internet Options.
  2. On the General tab in the Temporary Internet Files section, click the Delete Files button.
  3. Select Delete Cookies.
  4. Click Close.
  5. Quit the browser.

Internet Explorer 7

  1. Click Tools then click Delete Browsing History.
  2. In the Temporary Internet Files section, click on Delete Files and select Yes.
  3. In the Cookies section, click on Delete Cookies and select Yes.
  4. Click Close.
  5. Quit the browser.

Internet Explorer 8

  1. On the Internet Explorer Tools menu, click Internet Options.
  2. The Internet Options box should open to the General tab.
  3. On the General tab, in the Browsing History section, click the Delete... button.
  4. In the Delete Browsing History window that comes up, make sure that Temporary Internet Files and Cookies are selected.
  5. Click the Delete button and restart the browser.

Internet Explorer 9

  1. Open Internet Explorer.
  2. Click the Tools button, point to Safety, and then click Delete browsing history.
  3. Select the Cookies check box, and then click Delete.

Internet Explorer 10

  1. Open Internet Explorer for the desktop.
  2. Tap or click the Tools button, point to Safety, and then tap or click Delete browsing history
  3. Select the Cookies check box, and then tap or click Delete.

Safari 3.0 and 4.0

  1. Open Safari
  2. Select Empty Cache.
  3. Click Empty on the Are you sure? message.
  4. Select Preferences, then the security tab, Show Cookies, Remove All.

Firefox 3.0 for PCs and Macs

  1. Click Tools and select Clear Private Data.
  2. Make sure that Cache and Cookies are selected.
  3. Click on Clear Private Data Now.
  4. Exit and re-launch browser.

Firefox 3.5 for PCs and Macs

  1. Click Tools and select Clear recent History.
  2. Make sure that Cache and Cookies are selected.
  3. Click on Clear Now.
  4. Exit and re-launch browser.

Google Chrome for PCs

  1. Click the Wrench icon in the top right-hand corner and select Options.
  2. In the Under the Hood tab, click the Clear Browsing Data ... button.
  3. Make sure that Empty the Cache and Delete Cookies and Other Site Data are selected.
  4. Click on Clear Browsing Data.

Google Chrome for Macs

  1. Click the Chrome category and select Clear Browsing Data.
  2. Make sure that Empty the Cache and the delete Cookies and Other Site Data are selected.
  3. Click on Clear Browsing Data.
  4. Exit and re-launch browser.