Important Things To Know About EBT Services
- Cash benefits are available by the 3rd day of each month.
- Food assistance benefits are available by the 15th day of each month. (SUNCAP food assistance benefits are available by the 3rd day of each month.)
- If you have a bank account, you may have cash benefits direct deposited into your bank account. (Call your local DCF office or ACCESS customer service for more information.)
- You cannot be charged a fee to use your food benefits.
- You cannot be required to make a minimum purchase to use your food benefits.
- You may request a 60-day transaction statement from EBT Customer Service.
- You may use your EBT card in other states. (Remember to call ACCESS customer service if you are planning to move.)
- Each of your benefits will remain in your account(s) for 12 months. If you do not use the benefit at all during the 12-month period, the benefit will be removed from your account(s).
- Once a benefit is removed from your account due to 12 months of non-use, it cannot be restored or replaced.
- If your EBT card is stolen and benefits are used these benefits cannot be replaced.