DCF Renews Commitment to Serving Florida’s Vulnerable

For Immediate Release: August 7, 2015

DCF Renews Commitment to Serving Florida’s Vulnerable

TALLAHASSEE—The Florida Department of Children and Families (DCF) starts the state fiscal year with renewed commitment to its mission. The department has undertaken an agency-wide review of each program area and identified four core competencies that will drive efforts to improve services and outcomes for Florida families.

“The work of our department is challenging. We are the safety net for Florida’s most vulnerable children and families. But with the challenges of our work come great rewards,” Secretary Mike Carroll said. “Our vision is this – to deliver world-class and continuously improving service at the level and quality that we would demand and expect for our own families.”

DCF operates the Florida Abuse Hotline; determines eligibility for food, medical and refugee assistance; leads child abuse investigations in 61 Florida counties; leads adult abuse investigations statewide; licenses and inspects child care facilities in 62 counties; serves as legal representation for many of the state’s dependent children; coordinates case management, foster care and adoption with lead agencies in each circuit; coordinates substance abuse and mental health services; and provides support for individuals facing homelessness s or are victims of human trafficking and domestic violence.

“In order to move the department’s performance to excellence in the areas where challenges exist, we must focus on four areas – the core competencies our leadership has identified and committed to mastering,” said Secretary Carroll.

  • Expertise in service integration – identifying and coordinating the unique services individuals and families need to heal.
  • Vendor management and partnering – strong collaborative management of the community agencies that provide these services.
  • Performance management – continuous evaluation and measurement of our performance.
  • Staff commitment and competence – nurturing a world-class team of employees who have the right skills and aptitude for the tremendous responsibilities inherent in DCF’s mission.

To view a video blog from Secretary Carroll, visit: https://youtu.be/TfDXplyQym0 .

For more information on DCF and the individuals served, visit www.MyFLFamilies.com .

Contact: Michelle Glady, Press Secretary, 850-717-4450