Disaster Services

hurricaneThe Florida Department of Children and Families has many services available to Floridians during times of disaster.

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Disaster Recovery Centers

Disaster Recovery Centers provide assistance with disaster unemployment, financial assistance through FEMA, elder affairs issues, housing and rental assistance, aid for businesses and referrals for other needs. DCF's Substance Abuse and Mental Health Program Office works with providers to staff centers with crisis counselors, and our Economic Self-Sufficiency staff are on site to handle replacement food assistance for clients who lost food due to power outages or flooding.

Benefit Replacement

Mass replacement of 40% of monthly SNAP benefits is now available to customers approved as of September 10 residing in the following counties: Alachua, Baker, Bradford, Brevard, Broward, Charlotte, Citrus, Clay, Collier, Columbia, Desoto, Dixie, Duval, Flagler, Franklin, Gilchrist, Glades, Hamilton, Hardee, Hendry, Hernando, Highlands, Hillsborough, Indian River, Jefferson, Lafayette, Lake, Lee, Levy, Madison, Manatee, Marion, Martin, Miami-Dade, Monroe, Nassau, Okeechobee, Orange, Palm Beach, Pasco, Pinellas, Polk, Putnam, Sarasota, Seminole, St. Johns, St. Lucie, Suwanee, Taylor, Union, Volusia, and Wakulla counties. Customers do not have to submit an individual replacement form with mass replacement.

Food for Florida

The Department of Children and Families’ “Food for Florida” disaster relief program provides emergency food assistance to families in need after a hurricane or another disaster under federal guidance from the U.S. Department of Agriculture, Food and Nutrition Service. 

For more information and to sign up for text/email alerts, visit www.myflfamilies.com/fff

Additional Resources


To prepare your family for a hurricane, please go to the state of Florida’s “Get a Plan” site at www.floridadisaster.org.

For more information about food safety, please download “A Consumer’s Guide to Food Safety: Severe Storms and Hurricanes.” Keep in mind that non-perishable food items can be healthy.  DCF also offers important tips about how to talk to your child about natural disasters.

Mental Health

Disasters are unexpected and often cause stress and worry to residents in their paths. The national Disaster Distress Helpline at 1-800-985-5990 provides immediate crisis counseling to residents of Florida needing support in the aftermath of Tropical Storm Debby. The Disaster Distress Helpline operates 24 hours-a-day, seven days a week for people experiencing distress after any disaster.

Individuals can also text “TalkWithUs” to 66746 to be immediately connected with a trained and caring professional from their closest crisis counseling center. The toll-free number is multilingual and Spanish-speakers can text “Hablanos” to 66746. Services are also accessible to those who are deaf and hearing impaired (via texting and TTY at 1-800-846-8517). For more information, visit the Disaster Distress Helpline.


If you would like to provide help to those affected by disasters, please call the Florida Volunteer and Donation Hotline at 1-800-354-3571 or go to www.volunteerflorida.org.

State Office Closures

State Offices in the following counties are closed Monday 9/18/2017 -
Monroe (closed indefinitely)