Required HHS Online Training and Attestation

Training

The course  Serving our Customers who are Deaf or Hard-of-Hearing is a four-module online training. The first three modules are for direct service employees and Single Points of Contact (SPOCs). The final fourth module is only for SPOCs.

Be sure to print your certificate of completion for each module and place it in your personnel file. Also, be sure you have the Attestation of Understanding completed and filed as well.

Other Training

Webinar Training

• Webinar Trainings June 2011
• Customer Companion Assessment Training
• Customer Companion Assessment Training Transcript
• Customer Companion Assessment Training Questions & Answers

Assistive Listening Devices Training

• Assistive Listening Devices Training (PowerPoint)
• Assistive Listening Devices On-line Training