Services for the Deaf and Hard-of-Hearing

Deaf and Hard-of-Hearing symbolThe Department of Children and Families (DCF) is committed to improving the delivery of services to Floridians who are deaf or hard of hearing. It is essential that the Department eliminate or reduce barriers these clients experience when seeking services through our programs.

To reach this goal, the Department of Health and Human Services (HHS) and DCF have entered into an agreement to ensure that auxiliary aids and services are provided for these clients or their companions.  This website has been designed to provide resources to meet our goal to eliminate or reduce barriers, thus ensuring effective communication with deaf or hard of hearing clients and companions as outlined in the agreement.

Questions regarding any information contained on this website should be directed to the DCF Office of Civil Rights, 1317 Winewood Blvd., Building 1 Room 110, Tallahassee, Florida 32399-0700. You can also call the DCF Office of Civil Rights at (850) 487-1901 or find your local contact.

Watch the Full Settlement Agreement - January 6, 2010